FEEDBACK

We are a professional company, but just don't take our word for it.
Read what our customers have to say below
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"Just wanted to say a huge thank you to Dan, Troy and Bobby for their amazing work for the gig on Friday - they were so helpful and on it and were such a pleasure to work with. Will look forward to getting you guys in again soon!" - Celia

"I thought your service was brilliant. Your guys turned up on time and did what they had to do in good time and were on time at the end of the day to dismantle. I would certainly use your company again." - Cynthia

"It was really good to have you guys on board for the shoot, thank you for getting there when you did, and having Kieran there all day, (I know there was a fair for a bit of hanging around for him before things got started, but it was very much appreciated). Also being able to supply the distribution for the shoot was also a great help, as we had some issues with sourcing them from our other suppliers for the day. Also, just to say the noise produced by the generator was brilliant - I know they're called 'super silent' but given the space we had there we were able to record good production sound as well as get some brilliant images. I'd certainly like to your company again in the future, so you'll be hearing from me soon. All the best and thanks again." - Felix

"Great Guys- really helpful. Good service and as always reliable ." - Chris

"I had excellent service from start to finish. The engineer that was on site was very helpful and friendly. Thanks for the great service. I will be using you again in the future." - Phil

"Apologies for the late reply – just catching up with myself after a hectic couple of weeks. Couldn’t of asked for more of your team – they were great. Will definitely be back next time." - Chris

"I want to thank you for Friday night. Your guys were excellent and the sound, lighting and stage were perfect for the occasion. The package you provided really made the night easy to manage and all of the artists agreed with me that the quality was fanatic." - Max

"We were very happy with the service you provided, I have never found any of your companies representatives to be anything but helpful and courteous. This year we were seismically grateful as you got us out of a few tight corners. I would recommend your services." - Caspar

"What a great team you have. You must be good motivators and organiser's. They were just super. I did thank Vanessa and team last night, but please thank them again. The stage looked phenomenal in our little park. I'd like to book it again for next year and I'll speak to you about this later." - Tom

"Thank you for the effects the two lads put in over weekend. They were absolutely fantastic and every act had nothing but compliments for them and the set up. I would like to send a certificate of appreciation to you with of thanks, could you let me have the address to send it to please?." - Andy

"Just a brief note to say we hope that you will be able to supply us with the stage and PA for next year's festival. I need hardly say how delighted we are to have you each year at AWF." - Clive

"Thanks for the catwalk it was fabulous; the guys did a great job." - Renata

"Just a quick email after a very cold weekend to say thanks a million for sending us such lovely people with the stage etc. - their tolerance, understanding, forbearance and willingness to help have been exemplary and a great credit to your company. I can say that without doubt we will be using you again so I would like to already book you for the same weekend at the end of November in 2011. Considering how cold it has been your staff have always been positive, helpful and smiled. Their sense of humour is even amusing!!! Thanks again" - Barry

"It takes a combination of lots of people attitude to put the Wow factor into something like a corporate family day and I would just like to take this opportunity to say thanks for helping put a big Wow factor into our family day at Adastral Park on the 26th of June. The following video was shot by Felixstowe TV and it gives a great feel for the day. You're help and support was very much appreciated and please forward this email to everyone in your team - they did you proud." - Jim

"Well that can i say we were absolutely over whelmed with your stage!!!! Brilliant!!! It was the centre piece-of our event excellent!!!! the size was perfect looked fantastic and I even liked the finished touches with the black skirting round the bottom of the stage. Your guys were efficient quick and lovely!!!! Thanks yo so very much for your services... Many people have asked where you guys were from so hopefully you will get some more work from it? I would like to say a huge thank you please pass on our thanks to all the lads involved." - Tina

"I just wanted to say a HUGE thank-you to you all your on the day, the stage was perfect and your customer service even better! We work for a number of shopping centres throughout the country and so we'll definitely be in touch in future as we have a number of events coming up that we'll be needing stages for." - Kathryn

"This is just a quick note to say a HUGE thank you to you for helping make Village Green a fantastic day. Grace, Sean and I all though the day went really well with the park really coming a live with all kinds of activities and diverse audiences. All the best, and many thanks again." - Colette

"It was really great to work with you and your team - you have been so helpful from first contact and so easy to work with. A huge thank you to everyone for all their hard work on such an awkward job! It was great to work with a "can-do" team, I felt completely confident that you would do fantastic job, and you did! Everyone commented on the stage, it just worked so well for the event. We will definitely be in touch again, and i will recommend you to anyone who asks!" - Serena

"The stage and the support offered from you 'men' was excellent. They were very professional and played any music which the schools provided and were very good at setting the stage when the schools changed over. Thank you and I hope we can arrange for you provide the stage and services again next year." - Melinda

"That said, I cannot say thank you enough for the superb stage, equipment and etc. That you you provided for our event. It was absolutely out of this world and helped to make Saturday, the most successful and enjoyable social event RAF Northolt has been for many years. Vanessa and your staff were first class and I hoped I looked after them well enough whatever I could. Once again, thank you and hope to work with your professional outfit again someday." - David

"I was very happy with everything. Vanessa and the team were all very professional and helpful. There were quite a few Music business people at the bash so hopefully it will lead onto more work for you. Please pass on my thanks to your team." - Les

"It was good to work with you guys too. On your service, I would highly recommend the service we received from Durham Stage Hire from start to finish the emphasise on customer satisfaction was paramount. It is refreshing for me to deal with a company who was so flexible to my needs. We will be in touch at the end of the year for next years show!" - Norman

"Just a few quick words to say how impressed we where with Durham Stage Hire Professional. You and your staff where friendly and helpful and maintained a cheery disposition despite the awful rain and wind that hit out festival and kept staff and punter cold and wet for large parts of the day. In short we couldn't have pulled it off without your help and pro attitude. You worked well with our stage crew and I know you worked long into the night after we'd all gone home to our beds. Iy was a pleasure working with you and meeting you and I hope we get to do it all again next year." - Dave

"Just a special thank you for all your support, and despite the weather, it was a massive success with over 200 people in attendance. Everyone in the village is still talking about how brilliant it was... ready for summer event! Once again, I thank you all. You are the real 'STARS'!" - Rocco

"Thanks very much for the help. Everything went very well. We could have used another 1000 people but that is life. I though the whole day was terrific. I even had time to have a beer afterwards. Thanks the crew for me and I will drop into Felixstowe someday for the drink with you." - Doug

"I was very impressed with the quality of stage and with the service you provided. It all helped to make the festival a great success. I have no doubt we will be contacting you for future events." - Martin

"Thanks, all the feedback from people there was the sound quality was great, the stage looked good and from the musicians they commented on how professional you all were and how helpful you had been. They also said the sound was spot on and really great (especially the Flamenco group and Boogue Woogie Flu). And from my aspect I did not have to worry about the stage side of things as you had it all under control, which was great. I will be in touch for the next event I sort out, and I am quite happy to pass on your details to other people. Many thanks." - Raphael

"You guys were first rate, very professional and helpful, plus you're all nice people so it's good to work with you." - Dave

"Your staff and everything were great on the day. Everything went as planned and I'm very happy with everything supplied. Also hope to do something again! Many Thanks." - SQS

"Thanks very much for helping our event to be so successful. Over the course of the day the park wardens estimate that we had between 15,000 - 20,000 people attending, a great achievement for our first event. I will be very pleased to use your company again in the future, and i will certainly take your adive and pay the extra vence costs to set up the day before, much less stressful for all concerned!" - Helen

"Our Music festival was a great success. The stage was great and the service users really enjoyed performing on it. The staff that set the stage up were very pleasant and professional. I do appreciate the discount that you gave us as this made a big difference to our budget. As the event was a success we are hoping to hold it again next year and if we do I would be happy to work with you again. Many thanks." - Sarah

"Just a quick email to say a massive thank you to you and your crew. You'll be pleased to hear that the event was a great success and the accountants are working hard now to make the final tally of much was made for the kids in Brazil! Josh and Will were absolutely fantastic and dived right into help on all the situations we found ourselves in. The gear was great and we had excellent comments back about the stage and audio back from artists and punters! Thanks again and hopefully we can do the same again next year! Many thanks." - Rupert

"I wanted to take this opportunity to thank all you guys at Durham Stage Hire for your help during our Creative Week. The guys on site were great help, as were you in the office. All in all the event was very successful but we couldn't have achieved this without your help. Many thanks and all the best." - Eli

"Just a quick email to say a big thank you for helping our event be a success. Couldn't have had better support from your sound guy Josh. His professionalism was outstanding, all the artist that performed at the week end are still praising him. The boys that set up the stage were also really nice and helpful. De.f Have you for future event. Everyone was impressed by the quality of the staging and sound. Thanks again for all your help with our first big event Gavin, be in touch next year." - Jo & Lyn

"Yes, thanks, the evening was a great success, we will certainly be in touch when we do any similar event in the future." - Rebecca

"I just wanted to say a Big thank you for providing the stage as you at the short notice, it was very much appreciated and played ir's parts in making the weekend a Hugh success razing money for charity. Also your guys Dan and Shawn were great in the way the stage was setup and also during the day, great attitude well done to them same time next year! ;-)" - Arvinder

"Your company and our guys were great. They acted and looked the part. Very professional and will use your services again. Thanks for you help and assistance." - Alan

"We will defiantly be using you again your kit and crew were the best, even battling through the rain to get it done early for us. A great service all round" - Tom

"Thanks for the email. Overall, the service we received was excellent – Gavin was very helpful on the phone in recommending and selecting the correct supply for the event and to plan out the cable runs etc for minimum impact, though could have been quicker to respond via email with our event manager, as she was concerned about confirmation of some details that was not received until late in the day. The team on site got everything set up very quickly and the event was a great success. There was, however, one slight issue on the day. The event was a corporate family fun day, for which the client had provided a barbecue for their guests. Provision had been made for the event staff to get some food from the supplier we booked, which was mentioned in the supplier letter sent through to Durham Stage Hire prior to the event. However the Durham Stage Hire team made a beeline for the barbecue as soon as it opened! While not a major issue, I’m sure you’ll agree that this was not great presentationally, and certainly for some of the higher profile clients we work with this would have been much more of a problem. However, overall these were not big problems, and I’m sure we’ll be looking to use you again for future events." - Dave

"The feedback has been incredibly positive. Your crew were there at the agreed time, in good numbers and did an amazing job. I wasn't’t there on the day as I was taken into hospital – but the girl who took on the event lead couldn't’t have sung your guys praises more. Right from site meeting, booking and the day itself – I have nothing but praise. I would definitely recommend Durham Stage Hire and will use you again if we have an event of this size in the future." - Claire

"On behalf of everyone at The Dame Vera Lynn Trust I would like to thank you very much for organising the step hire for our charity event which took place on Sunday 8th June at Ipswich YM Rugby Club. The cycle ride and music event was a huge success and we hope to have raise over £6000 for the charity which supports babies and children under 5 years with cerebral palsy and other motor learning difficulties and their families. I found the whole process to be easy and everyone at Durham Stage Hire were always very helpful and professional. Thanks again and hopefully you will be able to supply the steps again next year." - Sara

"Got to say, your service was fantastic from start to finish. Setting up early and quickly on the day, made it a lot easier for our sound guys and everyone else to get everything ready. Answering our plea for moving the stage at 7pm that evening meant that the whole thing ran smoothly from start to finish. As we grow the festival business and look to do more events as well as growing Strawberries & Cream, we will certainly be using you guys again." - William

"Excellent!!! Matt & Matt were brilliant efficient, professional, accommodating and good humoured. Thanks to your service we had a very successful event and intend using you guys again next year (and any other events for the School of The Arts)." - Stephanie

"Thank you very much for the email and for the help on these recent events, very happy to give some feedback. Firstly I must say I was very impressed with all of the staff that worked on the events, all of them turned up on time and were happy to help when it came to us choosing a location for the stage and gantry. I wasn't’t at the North West or Wales events but from my understanding they got on with the job very professionally like your other staff. Also Matt who has been my contact at Durham Stage Hire has been fantastic and always willing to help out where necessary. Although your teams were all good I would like to give a special mention to your two staff on the Midlands event this weekend (apologies I have forgotten their names, it’s been a long weekend). Both of them were very happy to help out and were always on hand in case anything was needed. On that event we had a larger sound system and a couple of bands playing which involved a lot of sound system movement and organising which they were more than happy to get involved in and never shirked away from. So I would appreciate if you passed my thanks on to them! Once again thank you for the teams help." - David

"The whole experience was excellent, Matt for making the arrangements / booking / making payment make things easy and very good to deal with. Similarly the guys putting up the stage / taking it down again were all very professional - I did not meet the crew taking it down, however they did so efficiently. I terms of putting up the stage - as stated above, very professional and great to deal with. Only comment is that the stage was slightly out of alignment with main lawn by a few degrees - I did not notice at the time but should have checked from further down the lawn; right by the stage it was difficult to tell the alignment when close-up. This last point minor, however, next time I would want to check this prior to final positioning of the structure. I am sure that we will be wanting to continue to use you in future years for our annual summer event; provided that you can keep the costs close to the current level (Matt mentioned that you had were planning to increase the costs / the new price book intact higher?). Thanks" - John

"Thanks for the email , we had an amazing event your stage and lighting looked great We did have a few problems crop up as we are on a really tight time line your guys did arrive half hour late and there were a few issues putting the stage up which meant we couldn't get the bands on to sound check so we couldn't get it all up and running till 6pm With regards to the sound your engineer was pushing the sound out from the wedges on stage going at the act which gave feedback and my acts kept asking for more power going out into the street we need more power around 8.30 as we have over 4000 people by then and by the time my final act came on the sound was not at the same level as the DJ and my act kept asking for more out front So if we could keep an eye on that for next year is rather they were there waiting rather than me looking at an empty street waiting But ending on a positive note great looking stage and those extra led white lights really lit the stage really nice guys who work very hard Thank you again and look forward to next year" - Paul

Thanks for getting in touch. The event went really well at the weekend and all reports on your services is very positive. We have no concerns and are very happy with the service you provide. With more events on the horizon I can see us using you more and more. Thanks - Patrick

"The team sent to our festival were absolutely fantastic. They were all professional, helpful and went above and beyond at every step of the way to make our day a success. They were friendly and approachable. I was particularly impressed by the way the older team of Kieran, Matt and Luke, worked with your apprentice Mark, from the Prince’s Trust. As a teacher, it is great to see companies picking up where schools have not succeeded and their team approach is really making a difference to his life, and it was good to learn about how your company picks up youngsters like this. Also, the team were happy to show some of our musicians how the sound set up worked and to allow them to watch from a safe distance as they packed down the stage, which was quite inspirational for our youngsters. The stage and sound set up were exactly as ordered and perfect for the size of the venue. We would readily use your services again, especially if the team were as easy to work with. Thank you so much, we are over the moon with how it all worked out!" - Rebecca

"As always the guys from Durham Stage Hire were professional and efficient with good quality sound system. We will certainly use you again. Kind regards" - Lou

"As always the service was excellent. Very professional, on time, solid stage can't ask for more! Same time next year! Cheers" - Jody

Jody "I dealt solely with Matt Suttle and he was amazing, so helpful and detailed in his responses and I had a LOT of questions! The guys on the day were great too, discreet and efficient. Thank you" - Calre

"Once again a great service and I would recommend your company to any one putting on a festival or show needing professional people to supply staging or lighting and all the audio equipment that goes to create an event once again thank you for your professionalism while working with the Rotherhithe festival" - Barry

"Personally, the two lads who set up with our help were great and really did a fine job erecting and dismantling the stage, with very little interference to the cricket ground or playing area. It looked really good and professional and was exactly what we required for the day. Should we have another event in the future, then we will use your services again - with discount of course..! Thanks for everything." - Stephen

"Thanks for your email. It was a great day and you served us brilliantly!. I will write a full testimonial tomorrow for you and the team that you can use as feedback and will attach some photos too. Hope this will help Thanks again and I will be in touch tomorrow Best wishes" - Mark

"As always a very professional job. It was lucky I took your advise and got the same as last year, the weather was horrendous. It was not busy, however, we were glad at the end of the day to put our feet up. Regrads" - Petrula

"Everything was great thank you. Good early delivery so no panic with set up. The stage was also supplied as discussed. We would have no problem with using you again. Maybe next year we could get a discount as a returning customer? Kind Regards" - Mart

"Many thanks for your email. The staging was awesome and really added to the event. The set up was brilliant and I would like to thank you all for a great service. Thank you again and best wishes" -Sarah

"Thank you for your excellent service. The stage quality was perfect and your team were on time and very efficient. We will most certainly seek your services again. Best wishes and thanks" - Jim

"Just to say a million thanks for all your help in once again supplying the stage for Pitstone Party in the Park. This is the second year that we have booked the mini arc stage from yourselves and I have to say it is the focal point of the whole event. I had bands galore contacting me since the 2013 event wanting to play on the stage! The stage is perfect for a crowd of 2500 which of course we have achieved two years running. The overall Booking,personal service and supply of relevant documents from the Durham Stage Hire team was a smooth operation and the team always responded to emails and phone calls promptly. The service and care in both erecting and dismantling of the stage was as slick and as professional that you can get and this has been commented upon by the rest of my committee and our sound engineer. We will be coming back again in 2015 ! With all good wishes ( and Gavin I will pop down one day ! )" - Mark

"Thank you for your email. Our event yesterday went extremely well and one major factor was the arrival of the stage bang on schedule and it was to a pleasure work alongside Luke and his colleague (sorry I’ve forgotten his name!), the stage went up in great time and was dismantled equally as efficiently. The chaps even assisted with putting a graphic banner up with out any complaints. I’m very satisfied with the service I get both on site and from head office when dealing with Matt. It looks like we have at least 4 more possible events coming up in November and December and will be in touch with Matt soon to discuss staging and possibly PA hire also." - Rick

"Thanks for getting in touch and providing the staging for last night’s event. We were really impressed by Durham Stage Hire as your staff worked with us to provide the exact staging we were after (at very short notice!) and were efficient and punctual in assembling the staging block. Thank you very much indeed!" - Harriet

"Thank you for your email. The stage looked fantastic and your team - especially Matt and Gavin have been amazing. So professional throughout and so helpful. Considering it was all so late in the day, I have been very impressed with the expertise and would certainly recommend your company and definitely use you again. Keep up the good work! Best regards" - Michelle

"Many thanks to your lads at the weekend they were very helpful and efficient. The stage was looked great. Also thanks to Matt Suttle who kept me informed all the way along. Many thanks" - Geoff

"We will defiantly be using you again your kit and crew were the best, even battling through the rain to get it done early for us A great service all round " - Tom

"The feedback has been incredibly positive. Your crew were there at the agreed time, in good numbers and did an amazing job. I wasn’t there on the day as I was taken into hospital – but the girl who took on the event lead couldn’t have sung your guys praises more. Right from site meeting, booking and the day itself – I have nothing but praise. I would definitely recommend Durham Stage Hire and will use you again if we have an event of this size in the future. Many thanks again" - Claire

"Thank you very much, it went down really well with both staff and customers! Thanks" - Serena

"Thanks so much to your team for being so professional and accommodating with our random requests. House of IKons and Lady K Enterprises have really enjoyed working with your company. Can I also take this opportunity to thank Matt and Matthew ( who worked regardless of the crippling pain in his back) we wish him a speedy recovery. Our show is being aired in 120 countries to 100million viewers by Fashion 1! and so is your work, we look forward to working with you on the next one. best regards and many thanks" - Benjamin

"Thanks for your email. Its been a plesuare working with you guys. Excellent pre event communication and excellent onsite service. I m sure we will be putting more business your way, especailly next summer as tbh I have often just turned down providing stages and gennys as I haven't really had a cost effective, reliable supplier for it. Perhaps we could look at small trade discount on hires and perhaps some credit, perhaps 50% in advance/ balance on 30 days? But no rush to sort that out right now;) Glad we meet you guys." - Mark

"I have to say that your team were superb. They arrived early – they diligently got on with the job – they listened carefully to our requirements and efficiently packed up at the end of the event. It helped enormously having a crew we could rely upon and I very much hope we can continue to use Durham Stage Hire in the coming years. A huge thank you (and a special thanks to James who helped me out when we had a technical issue with some of our own kit at the festival)." - Peter

"Good quality, fast service Thank you" - Lisa

"Sorry for the late reply, been flat out here. Yes, of course: You guys provide an excellent service; always reliable and punctual. Great to have someone onsite who is so helpful and knowledgeable. Many thanks" - Ben

"Thanks for the brilliant Catwalk and for all the help in organising our show! It was super and we raised over 600 pounds for a chosen charity CHUF! Thanks again and see you next year!" - Jennifer

"Many thanks for your email, and for your team’s work on the day. All feedback I have for you is very positive! The team (Kieran and Matt Suttle) we very helpful throughout the booking process with various updates, changes, additions etc and kept on top of everything excellently. Then the team on the day (Kieran and Matt), were prompt, helpful and thorough. The stage looked fantastic and all went exactly to plan. Our team and our client were very happy with how it all went so many thanks for your team’s support throughout the planning and execution! Kieran talked me through a range of the other items you also provide, which I will be passing on to other members of our team here who plan events more regularly should they need anything they have your details. Kind regards," - Oliver